Who we are

Our website address is: http://www.bestbuymobiles.com

What personal data we collect and why we collect it

The Source is committed to maintaining the privacy, accuracy and security of your Personal Information. We fulfil this commitment through our employee training, the safeguards used to protect your information and our policies, including this Privacy Policy.

“Personal Information”is information about you as an identifiable individual that is protected by law. This Privacy Policy explains:

  • how and why we collect, use, and sometimes disclose your Personal Information;
  • how and when your informed consent will be requested (along with certain exceptions);
  • how you can access your Personal Information that we hold; and
  • who to contact if you have questions or concerns about your privacy.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Application of this Privacy Policy:

1. Which individuals does this Privacy Policy apply to? All customers of The Source and authorized users of The Source’s products and services, and The Source’s associates.

2. Is this The Source’s only Privacy Policy? While this document is meant to be comprehensive, it cannot address every situation where we deal with Personal Information so some of our products or services may also have a product or service-specific privacy policies. Notice of these product or service-specific policies is provided in various ways appropriate to the circumstances. These policies form part of this Privacy Policy. We may also provide you with additional information about our privacy practices through our website terms of use, online notices or prompts frequently asked questions or other documents or websites. Employee Personal Information is also governed by other policies, codes of conduct and agreements.

3. Does this Privacy Policy apply to all The Source stores? This Privacy Policy applies to all corporately owned The Source retail and online store operations. Some The Source retail stores are independently owned by third-party licensed dealers, and those third-party licensed dealers may have their own privacy policies, which may also apply when you conduct transactions in those stores or have merchandise delivered for pick up from those stores. While our third-party licensed dealers, suppliers and authorized agents may have their own privacy policies, we ensure they treat your Personal Information with safeguards as strong as those set out in this Privacy Policy.

4. What information does this Privacy Policy apply to? All Personal Information that we collect, use or disclose about our individual customers, authorized users and employees is covered by this Privacy Policy. This may include information such as your name, mailing address, email address, phone number, credit information, and billing or service records. There are some exceptions created by applicable law to what might ordinarily be considered Personal Information.

5. Is all information that identifies me considered protected Personal Information? Not necessarily. When certain Personal Information, such as your name, address, telephone number and e-mail address, is listed in a public directory, it is not protected by privacy laws. Your business contact information, such as name, title, business address, telephone number and business e-mail address used in relation to your employment or business, is also exempt. Information about you, but which cannot be associated with you as an identifiable individual, is not considered to be Personal Information. For example, information about you that has been de-identified so that it doesn’t identify you as an individual is not Personal Information.

Consent and Your Personal Information:

6. Does The Source need my consent to collect, use or disclose my Personal Information? It depends on the type of Personal Information and the particular circumstances. When it is reasonable in the circumstances, we will imply consent from your actions. For example, if you give us your address we may use it to send you important notices related to products and services purchased from The Source on the basis that your consent can be reasonably implied. In other situations, we may need your express consent before we collect, use or disclose your Personal Information. For example, we would first get your express consent before using your Personal Information to perform a credit check. Express consent is when you explicitly consent verbally, or by signing a document, or ticking a box or performing a similar act demonstrating your consent. Sometimes it may be impossible or inappropriate to obtain your consent, and in those cases, we may collect, use or disclose your information without your consent. For example:

  • (a)  if it is clearly in your interests (such as a medical emergency or a threat to your safety);
  • (b)  to comply with a warrant or other court order;
  • (c)  to collect a debt;
  • (d)  to investigate the breach of an agreement or applicable law; or
  • (e)  as otherwise legally required or allowed.

7. How does The Source obtain my consent?? It depends on the circumstances, including the type of Personal Information collected, used or disclosed. We may imply your consent if it is reasonable in the circumstances. We may ask for your express consent when our collection, use or disclosure of Personal Information is more sensitive or not necessarily expected. Here are examples of implied and express consent: As a customer of The Source, we rely on implied consent to send you product shipment tracking information via email to the email address you provide after you make a purchase online. However, we would request your express consent before we would use your Personal Information to enable individual location-based marketing for a third-party (unless you have already provided such consent to the third-party).

8. Does The Source need consent to use de-identified information? No. The Source may de-identify your Personal Information so that you cannot be identified as an individual, and use that de-identified information to improve The Source’s operations and to develop analytic marketing reports for our use and for the use of our partners.